Shizuko Ueno Photo

Shizuko Ueno
Director, Senior Executive Officer
Head of Japan Business Unit
Special Assignment on Patient Centricity

At Daiichi Sankyo, we value the principle of patient centricity, always keeping patients at the heart of our thinking, and taking their voices, needs, and experiences as the starting point for every decision and action.

We listen sincerely to the voices of patients and healthcare professionals through dialogue, and we are committed to reflecting them faithfully at every stage of our work, including R&D, manufacturing, medical information, and access programs, so that we can deliver better treatment outcomes.

Patient centricity is not the responsibility of any single role or department. Bringing medicines to patients is made possible by the work and aspirations of many employees across the entire value chain, including research and development, manufacturing, quality assurance, sales, pharmacovigilance, and corporate functions. Connected like a baton passed from hand to hand, these efforts come together as one great force. We are committed to fostering a culture in which every employee remains mindful that their work contributes to delivering value to patients.

Patient centricity is vital value for us, and a guiding principle for continuing to stand alongside patients.

We begin with patients’ voices, and we strive to transform those voices into hope.
We believe that the accumulation of these efforts is what enables us to fulfill our mission.

We will continue to place patient centricity at the core of our thinking and actions. By delivering new value and hope to patients, we aspire to be a trusted partner, earning the trust of patients, healthcare professionals, and society.